Is there a cost for your planning services?

Melissa Jiles's luxury Disney vacation planning services are complimentary. Disney compensates Authorized Disney Vacation Planners directly, so you pay the same price as booking on your own and receive concierge-level planning at no additional cost.

Do I pay more for my trip by booking through a travel planner?

No. Prices are the same as booking direct with Disney. Melissa is an Authorized Disney Vacation Planner with Crazy Imagination Travel; the planning service is added at no cost to you.

Can you help if I already booked with Disney?

Yes. If you booked directly with Disney within the last 30 days and have not made final payment, Melissa can transfer your reservation to her care at no cost. You keep the same pricing and reservation details, plus her planning support.

What is Disney Cruise Line Concierge, and is it worth it?

Disney Cruise Line Concierge is a stateroom category, not an add-on: you book a Concierge stateroom or suite and the perks come with it — earlier activity booking, a private lounge and sundeck, dedicated Concierge hosts, and priority boarding. Melissa has personally sailed 50+ Disney cruises, including Concierge, and helps families decide whether that upgrade fits the sailing, the ship, and the budget. On high-demand itineraries the early booking window is often the reason it is worth it.

How far in advance should I book a Concierge sailing?

As early as your booking window allows. Concierge categories on popular Disney Cruise Line itineraries often sell out on the first day the window opens, so contact a planner before your window opens rather than after. For land vacations Melissa typically recommends 6–12 months ahead for the best resort and dining availability.

How do I book a Castaway Cay or Lookout Cay cabana?

Cabanas are reserved as a Disney Cruise Line port adventure once your activity booking window opens. Concierge guests get the first opportunity; remaining inventory then opens by Castaway Club level and is often gone before first-time guests can book. Melissa watches the window with you and, when a cabana is a must-have, plans the sailing and stateroom category around that goal.

Can a travel planner book Disney Private VIP Tours?

Yes. Disney Private VIP Tours at Walt Disney World can be reserved by phone on Disney's 60-day window, and as of 2026 they can also be added to a Walt Disney World vacation package through an Authorized Disney Vacation Planner — which is how Melissa can hold a tour date earlier than the public phone line. Theme park admission is not included in the hourly tour rate.

How many Disney cruises has Melissa personally sailed?

More than 50, including Concierge-level sailings. Her Concierge, cabana, and stateroom advice comes from firsthand experience aboard the ships, not from a brochure. She is based in Arlington, Texas, and plans for families across the United States.

Where is Melissa located, and does she only work with local clients?

She is based in Arlington, Texas, in the Dallas–Fort Worth area, and works with families throughout the United States. Planning is done by phone, email, and video call, so where you live is not a barrier.

What's included in your planning service?

Resort and ticket recommendations, Disney Cruise Line ship and stateroom selection including Concierge, dining reservations, day-by-day itineraries, Lightning Lane strategies, special event planning, packing lists, and ongoing support before and during the trip.

Can you help with special dietary needs or celebrations?

Yes. Melissa has extensive experience with dietary accommodations at Disney and arranges special touches for birthdays, anniversaries, and proposals.

Video Library · Castaway Cay · Lookout Cay

Every Cabana I've Toured, On Camera

Mickey & Minnie Cove, Sandcastles, Serenity Bay, Mabrika Cove — every cabana beach on both of Disney's private islands. Watch a few of these and you'll step off the ship already knowing your cabana number. Every video links straight to my YouTube channel.

62 videos · every one filmed by Melissa · newest first

Lookout Cay at Lighthouse Point22 videos

Mabrika Cove Cabana 4 | Full Tour of Lookout Cay’s Private Cabana | Disney Cruise Line Luxury Travel
August 2026 · 12 min · 191 views · Watch on YouTube ▶
Step inside Mabrika Cove Cabana 4 at Disney Cruise Line’s Lookout Cay at Lighthouse Point for a complete tour of this beautiful private cabana experience! In this travel vlog, I’m taking you through Cabana 4 from top to bottom so you can see exactly what this private retreat offers and get a feel fo.
Mabrika Cove Cabana #5 Tour | Lookout Cay at Lighthouse Point | Disney Cruise Line | Luxury Travel
August 2026 · 15 min · 267 views · Watch on YouTube ▶
Royal Suite Walk off to Family Cabana 12 Tour | Lighthouse Point | Disney Cruise Line Destiny Luxury
March 2026 · 13 min · 815 views · Watch on YouTube ▶
Today’s vlog is a true Disney Cruise Line VIP experience! We start the day with a concierge-style walk-off from the Royal Suite aboard the Disney Destiny, skipping the crowds and stepping straight into island paradise.
Step-by-Step Guide to Mabrika Cove Cabanas at Lookout Cay | Disney Cruise Line
February 2026 · 7 min · 1,599 views · Watch on YouTube ▶
If you’ve secured a Family Cabana at Mabrika Cove, you are in for a truly magical day, but getting there requires a bit of a plan! If you need help securing a cabana, work with Melissa VIP Magic for her insider access. In this video, I’m walking you through the entire process, step-by-step.
CABANA #7 Mabrika Family Beach | Lookout Cay at Lighthouse Point | Disney Cruise Line Concierge Tour
October 2025 · 7 min · 1,476 views · Watch on YouTube ▶
BREAKING NEWS : EROSION FIXED at Disney Lookout Cay Family Cabana Beach | POV Oct 9, 2025 | UPDATE
October 2025 · 6 min · 1,258 views · Watch on YouTube ▶
CABANA #15 Tour Family Beach | Lookout Cay at Lighthouse Point | Disney Cruise Line Concierge
March 2025 · 15 min · 4,476 views · Watch on YouTube ▶
CABANA E Tour Serenity Bay Adult Only |Lookout Cay at Lighthouse Point|Disney Cruise Line Concierge
December 2024 · 10 min · 2,251 views · Watch on YouTube ▶
WALK from SHIP to CABANA #11 | Lookout Cay at Lighthouse Point | Disney Cruise Line Concierge
December 2024 · 5 min · 424 views · Watch on YouTube ▶
CABANA #11 Tour | Family Beach Look Out Cay at Light House Point|Disney Cruise Line MAGIC Concierge
December 2024 · 7 min · 1,085 views · Watch on YouTube ▶
Disney Cruise Line | Lookout Cay at Lighthouse Point|Private Family CABANA #10 Tour Review|Concierge
July 2024 · 6 min · 1,127 views · Watch on YouTube ▶
FIRST LOOK! Disney Cruise Line | Lookout Cay at Lighthouse Point|Private Family CABANA #7 |Concierge
June 2024 · 6 min · 591 views · Watch on YouTube ▶
Minnie Mouse on Private Cabana Family Beach | Disney Cruise Line | Lookout Cay at Lighthouse Point
June 2024 · 2 min · 328 views · Watch on YouTube ▶
Senses Spa Private Family Beach Cabana Chair Massage - Maiden Voyage Lookout Cay at Lighthouse Point
June 2024 · 4 min · 333 views · Watch on YouTube ▶
How to get a Golf Cart Ride to Lookout Cay at Lighthouse Point|Concierge Disney Cruise Line Cabanas
June 2024 · 6 min · 1,054 views · Watch on YouTube ▶
WALK Full FAMILY BEACH 20 Private Cabanas |Lookout Cay Lighthouse Point|Concierge Disney Cruise Line
June 2024 · 6 min · 1,310 views · Watch on YouTube ▶
Where is DINING? Family Beach Cabana Guest|Lookout Cay Lighthouse Point|Concierge Disney Cruise Line
June 2024 · 4 min · 2,141 views · Watch on YouTube ▶
Lookout Cay at Lighthouse Point | Private Family CABANA #6 |Concierge FIRST LOOK! Disney Cruise Line
June 2024 · 6 min · 4,817 views · Watch on YouTube ▶
FIRST LOOK! Disney Cruise Line | Lookout Cay at Lighthouse Point|Private Family CABANA #7 |Concierge
June 2024 · 6 min · 567 views · Watch on YouTube ▶
FIRST LOOK! Disney Cruise Line | Lookout Cay at Lighthouse Point|Private Family CABANA #5 |Concierge
June 2024 · 4 min · 830 views · Watch on YouTube ▶
FIRST LOOK! Disney Cruise Line | Lookout Cay at Lighthouse Point |GRAND Private CABANA #2 |Concierge
June 2024 · 4 min · 1,126 views · Watch on YouTube ▶
FIRST LOOK! Disney Cruise Line | Lookout Cay at Lighthouse Point | CABANA #9 Full Tour |Concierge
June 2024 · 16 min · 2,571 views · Watch on YouTube ▶

Mickey & Minnie Cove — Castaway Cay10 videos

Mickey & Minnie Cove Cabana 12 Tour | Disney Cruise Line Castaway Cay Private Cabana | Luxury Travel
August 2026 · 12 min · 334 views · Watch on YouTube ▶
Step inside Mickey & Minnie’s Cove Cabana 12 on Disney Castaway Cay for a complete tour of this incredible private cabana experience! In this travel vlog, I’m taking you inside Cabana 12 to show you the space, amenities, and all the little details that make spending a day at Castaway Cay in a privat.
Mickey & Minnie Cove Cabana #5 Tour | Castaway Cay Private Cabana | Traveling With Children | Luxury
August 2026 · 11 min · 464 views · Watch on YouTube ▶
Disney "CASTAWAY AIR" | NEW Coach Transfer to Mickey & Minnie Cabanas and Serenity Bay Cabanas
June 2026 · 10 min · 1,441 views · Watch on YouTube ▶
There is a brand-new way to experience Disney’s Castaway Cay! Say goodbye to the island tram—Disney has officially introduced Castaway Air, a private, air-conditioned motor coach service designed to whisk you from the ship directly to your private retreat.
Minnie Mouse Surprise Meet & Greet at Our Grand Cabana | Castaway Cay | Mickey & Minnie Cove Cabanas
June 2026 · 5 min · 277 views · Watch on YouTube ▶
One of the most magical surprises we've ever experienced on Disney Cruise Line happened at Mickey & Minnie's Cove Cabanas on Castaway Cay! While enjoying our day in a Grand Family Cabana, we were treated to an unexpected VIP moment when Minnie Mouse made a special visit to the cabanas.
Mickey & Minnie Cove Cabanas FULL Beach Tour | Castaway Cay | Disney Cruise Line | FAQ 4K POV
June 2026 · 14 min · 1,143 views · Watch on YouTube ▶
Thinking about booking a Mickey & Minnie Cove Cabana on Castaway Cay? In this complete beach tour, I'm taking you beyond the cabana itself and showing you the ENTIRE beachfront so you can see exactly what to expect before you book! One of the most common questions I receive from my Disney Cruise Lin.
CASTAWAY CAY CABANA TOUR | Accessible Cabana #9 at Mickey & Minnie Cove | Disney Cruise Line | 4K
June 2026 · 6 min · 442 views · Watch on YouTube ▶
Dreaming of the ultimate Disney Cruise Line beach day? Join me for a complete tour of Accessible Cabana
Mickey & Minnie Cove Grand Cabana #29 Full Walk through Tour | Disney Cruise Line Castaway Cay | 4K
June 2026 · 21 min · 1,048 views · Watch on YouTube ▶
Discover the Mickey & Minnie Cove Cabanas at Castaway Cay on Disney Cruise Line in this full tour of Grand Cabana
NEW Mickey & Minnie Cove CABANA #3 | FULL TOUR | Disney Cruise Line | Fantasy | Luxury Concierge
December 2025 · 7 min · 2,332 views · Watch on YouTube ▶
FULL TOUR Mickey Minnie Cove Cabanas 1 - 31 | Disney Cruise Line | Disney Castaway Cay Concierge
December 2025 · 27 min · 11,735 views · Watch on YouTube ▶
### FULL TOUR Mickey Minnie Cove Cabanas 1 - 31 Disney Cruise Line Disney Castaway Cay Concierge Ready for the ultimate VIP experience on Castaway Cay? Join Melissa from Melissa VIP Magic for a full, in-depth tour of the new Mickey and Minnie Cove Cabanas (1-31), exclusively for Disney Cruise Line C.
NEW Mickey & Minnie Cove Cabanas | Early Preview | Disney Castaway Cay | Disney Cruise Line
December 2025 · 10 min · 6,063 views · Watch on YouTube ▶

Sandcastles & Castaway Cay Classics24 videos

Disney Castaway Sandcastle Cabana #7 | Royal Suite Exclusive Perks | Full Tour | Disney Cruise Line
February 2026 · 10 min · 1,583 views · Watch on YouTube ▶
Castaway Cay Cabana 9 | FULL TOUR + PERKS | Family Beach | Disney Cruise Line | Treasure | Luxury
June 2025 · 8 min · 3,138 views · Watch on YouTube ▶
Castaway Cay Cabana #4 Family Beach Disney Cruise Line Fantasy Concierge Full Tour Review Worth It?
September 2024 · 5 min · 2,645 views · Watch on YouTube ▶
Castaway Cay HANDICAPPED ACCESSIBLE Cabana #1 Family Beach Disney Cruise Line Fantasy Concierge Tour
August 2024 · 5 min · 1,288 views · Watch on YouTube ▶
Senses Spa Private Family Beach CABANA CHAIR MASSAGE - CASTAWAY CAY - DISNEY CRUISE LINE | Concierge
August 2024 · 2 min · 258 views · Watch on YouTube ▶
Private Family Castawy Cay Cabana #19 Full Tour 4K * Disney Cruise Line * Castaway Cay * Magic Wish
October 2023 · 5 min · 1,303 views · Watch on YouTube ▶
Castaway Cay Family Cabana #8 Full Tour * 4K * Disney Cruise Line * What's Included? * Concierge
October 2023 · 6 min · 2,844 views · Watch on YouTube ▶
Castaway Cay Cabana #14 Full Tour * 4K * Disney Cruise Line * Best TIPS * Magic Wish * Concierge
October 2023 · 5 min · 1,520 views · Watch on YouTube ▶
Disney Castaway Cay Family Beach Cabana #2 Full Tour! * Disney Cruise Line * Concierge * Magic Wish
October 2023 · 6 min · 1,035 views · Watch on YouTube ▶
Concierge Cabana #17 Full Tour With A View! * 4K * Disney Cruise Line * Castaway Cay * Magic Wish
October 2023 · 5 min · 1,482 views · Watch on YouTube ▶
Castaway Cay Cabana #7 Full Tour * 4K * Disney Cruise Line * What's Included? *Magic Wish* Concierge
September 2023 · 5 min · 1,286 views · Watch on YouTube ▶
Hurricane Idalia's Impact On Concierge Castaway Cay Cabanas * What You Need To Know * Disney Cruise*
September 2023 · 5 min · 211 views · Watch on YouTube ▶
Disney Castaway Cay GRAND FAMILY CABANA #21 * Disney Cruise Line * 10 Guests * Full Tour * Concierge
November 2021 · 3 min · 2,365 views · Watch on YouTube ▶
Like What You See? Support Me by Booking Your Next Disney Cruise with: Melissa
Disney Castaway Cay * CABANA #10 * Full Walkthrough Tour * Family Beach Tour * A Day in Paradise *4K
September 2021 · 5 min · 5,598 views · Watch on YouTube ▶
Castaway Cay Day 2 * Walking Tour of Island from DISNEY DREAM to CABANA #11 * Goofy * Chip Dale
September 2021 · 9 min · 642 views · Watch on YouTube ▶
Like What You See? Support Me by Booking Your Next Disney Cruise with: Melissa
Disney's Castaway Cay Private CABANA #12 Tour | A Picture Perfect Day on the Beach - Concierge
February 2020 · 3 min · 2,735 views · Watch on YouTube ▶
Book Your Next Disney Cruise with the BEST! I have all the Tips & Tricks to booking a MAGICAL Cabana on Disney's Castaway Cay!
Disney's Castaway Cay Private CABANA #10 Tour | Disney Cruise Line | Concierge | View | Luxury
February 2020 · 3 min · 2,067 views · Watch on YouTube ▶
Disney's Castaway Cay Private CABANA #11 Tour | Family Beach | Disney Cruise Line Concierge | Luxury
February 2020 · 3 min · 2,178 views · Watch on YouTube ▶
Disney's Castaway Cay CABANA #18 Tour | MAGICAL view of the Ship! | Disney Cruise Line Concierge
February 2020 · 3 min · 2,200 views · Watch on YouTube ▶
Disney's Castaway Cay CABANA #5 Tour | Your Private Oasis Awaits! | Disney Cruise Line | Concierge
February 2020 · 4 min · 5,452 views · Watch on YouTube ▶
Disney Castaway Cay - Private CABANA #3 Tour - A Day in Paradise! - Disney Cruise Line Concierge
February 2020 · 4 min · 2,596 views · Watch on YouTube ▶
Disney Castaway Cay Reimagined Sound System Private CABANA#9 Tour | Disney Cruise Line Concierge
March 2018 · 5 min · 2,537 views · Watch on YouTube ▶
Castaway Cay Serenity Bay Cabana #22 Full Tour | Disney Cruise Line Concierge | Adult Only | Luxury
June 2017 · 3 min · 1,919 views · Watch on YouTube ▶
Castaway Cay Cabana Tour Family Beach
January 2016 · 2 min · 622 views · Watch on YouTube ▶
Disney Castaway Cay Cabanas 1-9. You can be here too! Let's plan Disney: melissa

Aulani & Resort Pool Cabanas6 videos

Disney's AULANI Private Cabana #12 | Full Tour | Hawaii Resort & Spa | Perks & Features | Luxury
April 2025 · 7 min · 2,418 views · Watch on YouTube ▶
Disney's AULANI Private Cabana #11 | Full Tour | Hawaii Resort & Spa | BEST OCEAN VIEW | Luxury
March 2025 · 7 min · 2,644 views · Watch on YouTube ▶
Disney Aulani Resort & Spa * POOL Tour * 7 Pools * Full Review Walk Through * Lagoon * TIPS * Cabana
November 2023 · 19 min · 2,964 views · Watch on YouTube ▶
Aulani Private Concierge Cabana Check-In #1-8 & Full Tours! * 4K * Disney Hawaii Resort and Spa
November 2023 · 12 min · 3,320 views · Watch on YouTube ▶
The POOLS of DISNEYLAND RESORT HOTEL * E Ticket * D Ticket * Monorail Pools * Full Tour * Cabana
July 2021 · 5 min · 2,163 views · Watch on YouTube ▶
Disney's Contemporary Resort Feature/Quiet Pools & Private Cabana Tour | Post Covid
August 2020 · 6 min · 2,977 views · Watch on YouTube ▶

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